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This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam objectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning--including innovative tools, interactive exercises and activities, and online study guides--this proven text offers an ideal way to prepare you for success as a professional PC repair technician.
- Sales Rank: #57385 in Books
- Brand: Brand: Cengage Learning
- Published on: 2013-01-01
- Original language: English
- Number of items: 1
- Dimensions: 11.00" h x 9.00" w x 1.75" l, 5.80 pounds
- Binding: Hardcover
- 1328 pages
Features
- Used Book in Good Condition
About the Author
Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
Most helpful customer reviews
17 of 18 people found the following review helpful.
Graphics are horrible
By Brent
I am pretty disappointed. This book uses the pictures within each topic to give the reader a visual conception of the steps involved to either set up hardware, explore the desktop of the operating system, or troubleshoot something in general; therefore, there's no excuse why these pictures should be rendered in such poor resolution. For the pictures showing the windows 7 Aero interface, the icons and fonts being showed within those pictures are not even legible the resolution is so bad. Perhaps Amazon put this in poor resolution and it is not the fault of Cenage, after all, it is in the kindle format. I do NOT recommend buying this as an ebook, Amazon should not even sell this.
20 of 22 people found the following review helpful.
Pictures fuzzy and unreadable
By Amazon Customer
I have the kindle version of this book. All of the pictures and screen shots in the book that are meant to show very specific things are so fuzzy that they cannot be read. One of the review questions that I have to answer for class asks me to label a diagram of a motherboard, and it says you can go to their website to get a downloadable version of the diagram. I went to the website, found the correct file (labeled exactly as it is in the book) and downloaded it, after opening the file I found that it was a completely different diagram.
33 of 39 people found the following review helpful.
A bloated, though borderline usable, textbook.
By Garet V Wirth
The "A+ Guide to Managing and Maintaining Your PC" is a cumbersome, badly written, tree. I say tree because I'm pretty sure it took an entire tree to print all 1200+ pages. As a book, it's a bit of a bloated nightmare. Thankfully it's written in English, a language I speak, so the content is eventually digestible and leads to something resembling learning.
One of the most jarring aspects of this book is the scatterbrained approach to teaching the material. Chapters will begin discussing one topic, then bunny-trail into something completely unrelated (for instance, the Customer Service chapter inexplicably transitions to Customizing PC Hardware. Because that makes sense.). It seems to me that Ms. Andrews chose a topic to cover, then sat down to write about it, likely without an outline, possibly with a goal, probably half asleep. The paragraphs are often poorly written, disorganized, and in desperate need of an editor with ready access to the delete key. It should be noted that every time Ms. Andrews talks in the first person (occasionally about her children), it makes me seriously consider the merits of the ancient Japanese ritual of seppuku.
Seriously, who uses first person in a textbook? Nobody? Yeah.
One thing I do find interesting, though, is Ms. Andrews apparent love of George RR Martin. Not because she references Game of Thrones (though this would be a marked delight), but because she apparently cannot part with a single !#$%ing sentence that she writes. Like they're just the best thing ever committed to paper, her audience's attention span be damned. Here's a quick example from the textbook, chosen at random:
"The Windows installation process usually has no problems connecting to the network and the Internet without your help. However, you might need to know how the IP address is assigned. An IP address uniquely identifies a computer on the network. It might be assigned dynamically (IP address is assigned by a server each time it connects to the network) or statically (IP address is permanently assigned to the workstation). If the network is using static IP addressing, you need the IP address for the workstation."
Now, grammatically, this is passable. But instead of breaking down the topic of IP addresses and defining each type of addressing scheme individually, Ms. Andrews crams it all into one poorly written paragraph with heavy use of parentheses. Nothing against parentheses (I often use them because they're fun and I'm a total scatterbrain), but in a textbook, please don't. As a study guide, it's proves difficult to learn material from big, chunky paragraphs with no visual organization.
Then when we take into account that this is in the freakin' *Windows Installation* chapter, it becomes outright obnoxious. I'm at a loss as to why we're discussing IP addressing and defining the term in the Windows Installation chapter. There is an *entire chapter* devoted to TCP/IP. Why does Ms. Andrews not just reference that chapter and save herself an entire paragraph of repeating herself? Does she get to charge by the page? Am I going crazy? Possibly, but the book is full of random paragraphs like this. It leads to a frustrated reading experience that has me skimming huge chunks of the chapter and just wishing for it to be over, like my aborted attempt at disemboweling myself.
Should have used the straight edge.
Speaking of "charging by the page," this textbook is considerably more expensive than the better-reviewed competitors on Amazon. I only wish my instructor would have taken this into consideration before requiring us to purchase Ms. Andrew's book.
All sarcasm aside, the text does provide the information needed to learn the material. It isn't a total trainwreck, but the book's structure, obnoxious redundancy, and content delivery strategy doesn't really "click" with me. I feel like with some organization, condensing, and heavy re-writing, this text could turn into a much more appealing product. The information is there, and I have no doubt Ms. Andrews knows her stuff, but the quality writing is not. As it is now, I'd steer clear and check out some of the competitors.
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